Terms of Use

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Article 1. Purpose

These Terms set out the conditions and procedures for using the information and services provided on the official website operated by Samjung Industries Co., Ltd. (the “Company”) (www.samjungltd.com, hereinafter the “Website”), as well as the rights, obligations and responsibilities of the Company and users.

Article 2. Definitions

The terms used in these Terms are defined as follows.

  1. “Website” means the website operated by the Company to provide information about its products, equipment, production lines and company, and to receive customer inquiries.
  2. “User” means a person who accesses the Website and uses the information and services provided by the Company in accordance with these Terms.
  3. “Services” means the company introduction, product and equipment information, technical materials, inquiry reception, consultation and other related services provided by the Company through the Website.

Terms not defined in these Terms follow relevant laws and regulations and general commercial practice.

Article 3. Effect and Amendment of the Terms

  1. These Terms take effect when they are posted on the Website.
  2. The Company may amend these Terms to the extent that doing so does not violate relevant laws and regulations.
  3. When the Company amends these Terms, it will announce the amendments and the effective date on the Website.
  4. The amended Terms apply from the separately designated effective date. However, where the user’s consent is required under relevant laws and regulations, the relevant procedures will be followed.

Article 4. Provision of Services

The Company provides the following services through the Website.

  1. Providing company introductions and corporate information
  2. Providing information on products, machines, equipment and production lines
  3. Providing product specifications and technical materials
  4. Receiving product inquiries, technical consultation requests and quotation requests
  5. Other services that the Company deems necessary to provide

The Company may change or add to the content of the services it provides in order to operate the Website and improve its services.

Article 5. Use of Services

  1. The Website can be used without registering as a member.
  2. Users can view the information provided on the Website, or request consultation and quotations through the Contact function.
  3. The Company may carry out system inspections, maintenance or other necessary measures to ensure the stable operation of the Website.
  4. The Company may change or temporarily suspend all or part of the services, and where advance notice is possible, it will announce the relevant details on the Website.

Article 6. Inquiry and Consultation Services

  1. Users can request inquiries and consultations about products, equipment, production lines and similar matters through the Website’s Contact function or the contact details provided by the Company.
  2. The Company may respond to inquiries received, depending on its workload and the content of the inquiry.
  3. The time taken to respond to and process an inquiry may vary depending on the content of the inquiry, the need for technical review and the Company’s work schedule.
  4. Submitting an inquiry or consultation request through the Website does not by itself form a contract between the Company and the user for the supply of products, manufacture of equipment, purchase or anything else.
  5. Specific transaction terms, product specifications, prices, delivery dates and contract details are determined through separate discussion and contract.

Article 7. Provision and Modification of Website Information

  1. The Company strives to provide accurate information about its products and equipment on the Website.
  2. Product images, drawings, specifications, performance, production capacity and other technical information posted on the Website are for general guidance only and may differ from the specifications of the products or equipment actually supplied.
  3. The Company may modify or change the information posted on the Website without prior notice, in accordance with technical improvements, product changes or operational needs.
  4. The product specifications, performance, prices, delivery dates and other conditions that apply to an actual transaction follow the contract, quotation or related documents separately agreed between the Company and the customer.

Article 8. User Obligations

Users must not engage in any of the following acts when using the Website.

  1. Submitting an inquiry using false information or another person’s information
  2. Infringing on the rights or reputation of others
  3. Using the Website’s materials for commercial purposes without the Company’s prior approval
  4. Interfering with the normal operation of the Website or gaining unauthorized access to its systems
  5. Distributing malicious code, attempting abnormal access or otherwise threatening the security of the Website
  6. Acts that violate relevant laws and regulations or public order

If any such act is identified, the Company may take the necessary measures in accordance with relevant laws and regulations.

Article 9. Intellectual Property Rights

  1. Intellectual property rights in the documents, images, photographs, videos, drawings, product descriptions, designs, trademarks, logos and other content posted on the Website belong to the Company or the rightful owners.
  2. Users may not copy, distribute, transmit or modify the Website’s content, or use it for commercial purposes, without the prior consent of the Company or the relevant rights holder. However, exceptions apply where permitted by relevant laws and regulations.
  3. When quoting or using content posted on the Website, users must comply with relevant laws and regulations and the scope of legitimate use.

Article 10. Protection of Personal Information

  1. The Company protects the personal information it processes in operating the Website and providing inquiry services in accordance with the Personal Information Protection Act and other relevant laws and regulations.
  2. Matters concerning the items of personal information collected, the purposes of processing, the retention period, the rights of data subjects and other aspects of personal information processing follow the Privacy Policy posted separately on the Website.
  3. When using the Website’s Contact function, users must provide accurate information and take care not to enter unnecessary personal information or the personal information of third parties without authorization.

Article 11. External Websites and Services

  1. The Website may include links to external websites or services for the convenience of users.
  2. External websites and services are provided in accordance with the policies and terms of use of their respective operators.
  3. Where the Company does not directly manage the operation or content of an external website, it is not liable for damages arising from the use of that external service, unless the Company acted intentionally or negligently.

Article 12. Restriction and Suspension of Service Use

The Company may restrict or temporarily suspend all or part of the Website services in any of the following cases.

  1. When system inspection, repair or equipment replacement is required
  2. When a server failure, communication failure or technical problem occurs
  3. When a natural disaster, power outage or other force majeure event occurs
  4. When necessary for the security and normal operation of the Website
  5. When the Company otherwise determines that it is difficult to provide the service for a reasonable cause

Where advance notice is possible, the Company will announce a service suspension on the Website; where there is an urgent reason, it may notify users afterward.

Article 13. Limitation of Liability

  1. The Company strives to keep the information posted on the Website accurate and up to date. However, the Company is not liable for judgments or decisions made by users based solely on the general information on the Website, unless the Company acted intentionally or negligently.
  2. Where the Company is unable to provide services due to causes beyond its reasonable control, such as natural disasters or communication failures, its liability may be limited to the extent permitted by relevant laws.
  3. The Company is not liable for service disruptions or damages caused by the user’s own fault, unless the Company acted intentionally or negligently.
  4. This provision shall not be interpreted as unfairly exempting or limiting any liability that the Company must bear under relevant laws and regulations.

Article 14. Dispute Resolution and Governing Law

  1. If a dispute arises between the Company and a user in connection with the use of the Website, both parties will consult in good faith to reach an amicable resolution.
  2. The laws of the Republic of Korea govern the interpretation and application of these Terms.
  3. Lawsuits concerning disputes that cannot be resolved through consultation may be filed with the competent court under relevant laws and regulations.

Article 15. Amendment and Enforcement of the Terms of Use

The Company may amend these Terms in response to amendments to relevant laws and regulations, changes in Website operating policies or changes in service content.

When the Terms are amended, the changes and the effective date will be announced on the Website.

Effective date: November 2, 2026