Privacy Policy

Samjung Industries Co., Ltd. (the “Company”) complies with the Personal Information Protection Act of the Republic of Korea and other relevant laws and regulations to protect the freedom and rights of data subjects.

The Company establishes and publishes this Privacy Policy to explain the purposes of processing personal information, retention periods, the rights of data subjects and the measures taken to protect personal information.

This Privacy Policy applies to the Company’s official website (www.samjungltd.com).

Article 1. Purposes of Processing Personal Information

The Company processes personal information, to the extent necessary, for the following purposes.

1. Receiving and responding to inquiries about products, equipment and production lines
2. Providing product information, technical consultation and handling quotation requests
3. Business communication with customers and business partners, and managing consultation history
4. Handling inquiries, complaints and disputes
5. Analyzing website visits and improving service quality

The Company does not use personal information for purposes other than those stated, and if the purpose of processing changes, it will take the necessary measures in accordance with relevant laws and regulations.

Article 2. Personal Information Items Processed and Collection Methods

1. Website Contact Form

Required items: Inquiry type, message, country, name, company name, email

Optional items: Products you manufacture, board size, machine manufacturer, quantity, preferred delivery date, phone number, WhatsApp number, WeChat ID

Collection method: Website contact form

2. Inquiries by Phone, Email or Fax

Items collected: Name, contact details, company name, message content and other information provided by the person making the inquiry

Collection method: Phone, email, fax

If an inquiry contains personal information written directly by the data subject, that information may also be processed.

The Company asks that you do not provide unnecessary or sensitive personal information, such as resident registration numbers or health information, which is not required to handle your inquiry.

3. Website Usage Information

The following information may be generated or processed automatically while operating the website and analyzing website visits.

• Cookie identifiers and visit/session information
• Pages visited, visit times and usage events
• Device type, operating system and browser information
• Approximate regional information estimated from IP addresses

The specific items processed may vary depending on the analytics tools and settings actually used on the website.

Article 3. Processing and Retention Period of Personal Information

The Company retains and uses personal information collected through website inquiries and consultations for three (3) years from the date the inquiry is received.

1. Website contact form: 3 years from the date the inquiry is received
2. Inquiries by phone, email or fax: 3 years from the date the inquiry is received
3. Management of inquiry and consultation history: 3 years from the date the inquiry is received

When the retention period expires or the personal information is no longer needed, it will be destroyed without delay in accordance with relevant laws and regulations.

However, if retention is required by relevant laws and regulations or is necessary because of a legal dispute or similar reasons, the information may be stored separately in accordance with the relevant laws and to the extent necessary for that purpose.

Article 4. Provision of Personal Information to Third Parties

As a rule, the Company does not provide the personal information of data subjects to third parties.

However, personal information may be provided, to the extent permitted by relevant laws and regulations, in the following cases.

1. The data subject has separately consented to the provision to a third party
2. There are special provisions in law, or the provision is permitted under relevant laws and regulations

If personal information is provided to a third party in the future, the Company will provide the necessary information, such as the recipient, the purpose of provision, the items provided and the retention and use period, in accordance with relevant laws and regulations.

Article 5. Overseas Transfer of Personal Information

The Company uses Google Analytics 4 (GA4), provided by Google LLC, to analyze website visits and improve its services.

In the course of using this service, website usage information such as cookie identifiers, visit/session information, pages accessed, usage events, and device and browser information may be processed on Google’s overseas servers.

With regard to the overseas transfer of personal information, the Company complies with the requirements set out in the Personal Information Protection Act and other relevant laws and regulations, and implements the necessary protective measures so that the personal information of data subjects is processed securely.

The retention period for user and event data in Google Analytics 4 is set to 14 months.

Data subjects can limit the collection of analytics information by changing the cookie settings of their web browser or by using the Google Analytics opt-out browser add-on.

Article 6. Rights and Obligations of Data Subjects and Legal Representatives, and How to Exercise Them

Data subjects may exercise the following rights against the Company in accordance with relevant laws and regulations.

1. Request to access personal information
2. Request to correct or delete personal information
3. Request to suspend the processing of personal information
4. Request to withdraw consent to the processing of personal information
5. Other rights provided by relevant laws and regulations

Data subjects may exercise their rights in writing, by email, by phone or by fax, and the Company will process such requests without delay in accordance with relevant laws and regulations.

The legal representative of a data subject, or an agent lawfully authorized by the data subject, may also exercise these rights. The Company may verify the identity of the data subject or agent where necessary.

However, the exercise of some rights may be restricted where there are grounds provided by relevant laws and regulations.

Article 7. Procedures and Methods for Destroying Personal Information

When personal information becomes unnecessary, such as when the retention period expires or the purpose of processing has been achieved, the Company destroys it without delay.

1. Destruction Procedure

The Company identifies personal information whose retention period has expired and destroys it. Personal information that must be retained under relevant laws and regulations is managed separately, to the extent necessary for that purpose.

2. Destruction Method

Electronic files: Deleted in a way that makes recovery or reproduction impossible

Paper documents: Destroyed by safe methods such as shredding or incineration

Article 8. Measures to Ensure the Security of Personal Information

To prevent the loss, theft, leakage, forgery, alteration or damage of personal information, the Company implements administrative, technical and physical protective measures in accordance with relevant laws and regulations.

1. Managing and minimizing access rights of personnel who handle personal information
2. Operating an internal management system for personal information protection and training staff
3. Access control and security management of personal information processing systems
4. Necessary encryption measures and management of access records
5. Safe storage of documents and storage media containing personal information
6. Regular review of retention periods and items subject to destruction

The Company continuously reviews and improves the necessary protective measures according to the actual personal information processing environment and risk level.

Article 9. Automatic Data Collection Tools and Website Analytics Services

The Company uses Google Analytics 4 (GA4) and Google Search Console to monitor how the website is operating and to improve ease of use and service quality.

1. Google Analytics 4(GA4)

The Company uses Google Analytics 4 to statistically analyze website visits and user behavior.

Service provider: Google LLC

Purpose of use: Analyzing the number of website visitors, pages visited, navigation paths and usage patterns

Information that may be processed: Cookie identifiers, visit/session information, pages accessed, usage events, device and browser information, approximate regional information estimated from IP addresses

Retention period for user and event data: 14 months

Integration with advertising services: Not used

Service website: https://analytics.google.com/

Information collected through Google Analytics 4 is managed according to the configured retention period and Google’s data processing standards.

2. Google Search Console

The Company uses Google Search Console to check how the website appears in search engines and to improve search accessibility and content quality.

Service provider: Google LLC

Purpose of use: Analyzing search impressions and clicks, reviewing search query statistics, and checking the website’s indexing status and search-related errors

Main information analyzed: Statistical information such as search queries, impressions, clicks, average position and the pages shown in search results

Service website: https://search.google.com/search-console/

The standard search performance reports in Google Search Console are not used to directly identify individual website visitors.

3. Installation, Operation and Refusal of Cookies

Google Analytics 4 may use cookies and other online identifiers to analyze website visits.

Users can restrict the storage of cookies or delete existing cookies through their web browser settings.

Users can also limit the information collected by Google Analytics by using the Google Analytics opt-out browser add-on.

Google Analytics opt-out add-on: https://tools.google.com/dlpage/gaoptout

If you block cookies, some website functions or conveniences may be limited.

The Company implements the necessary personal information protection measures in accordance with relevant laws and the actual service settings.

Article 10. Chief Privacy Officer and Contact Information

The Company designates a Chief Privacy Officer or a responsible department to oversee the handling of personal information and to deal with privacy-related inquiries, complaints and remedies.

Company name: Samjung Industries Co., Ltd.

Chief Privacy Officer: Han-byul Lee

Department: Overseas Sales

Phone: 054-260-7777

Email: contact.samjung@gmail.com

Data subjects may direct any privacy-related inquiries, complaints and requests for remedies arising from their use of the Company’s services to the contact details above.

The Company will take the necessary action on such inquiries in accordance with relevant laws and regulations.

Article 11. Remedies for Infringement of Personal Information Rights

Data subjects may contact the following organizations for consultation or remedies regarding personal information infringement.

• Personal Information Infringement Report Center: 118 (no area code) / https://privacy.kisa.or.kr
• Personal Information Dispute Mediation Committee: 1833-6972 / https://www.kopico.go.kr
• Personal Information Protection Commission: https://www.pipc.go.kr

Article 12. Changes to This Privacy Policy

The Company may revise this Privacy Policy in response to changes in relevant laws and regulations or in its personal information processing operations.

When revised, the changes and the effective date will be published on the website, and where separate notice or consent is required under relevant laws and regulations, the Company will carry out the required procedures.

Effective date: November 2, 2026